Privacy Policy

 

At Ceraveoutlet, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit ceraveoutlet.com (the "Website") or make a purchase from us.

By using our Website, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as data collected automatically through your interactions with our Website.

Personal Information You Provide:

• Contact information (name, email address, phone number)

• Shipping and billing address

• Payment details (processed securely via our payment partners—we do not store full credit card information)

• Order history and purchase details

• Communications with our customer service team

• Preferences and feedback

Automatically Collected Information:

• Device information (IP address, browser type, operating system)

• Usage data (pages viewed, time spent on site, referral source)

• Cookies and similar tracking technologies (see Section 5 for details)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and customer service follow-up

• To communicate with you regarding orders, promotions, updates, and surveys (if you have opted in)

• To improve our Website, products, and customer experience

• To detect and prevent fraudulent activity and enhance security

• To comply with legal and regulatory obligations

• To personalize your shopping experience and recommend products based on your preferences

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share information with trusted third parties who help us operate our business (e.g., payment processors, shipping carriers, IT support). These partners are bound by confidentiality agreements and may only use your data as instructed.

• Legal Compliance: We may disclose your information if required by law, regulation, court order, or governmental request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

• With Your Consent: We may share information with third parties when you have given us explicit permission to do so.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. All transactions are processed through encrypted, secure gateways, and we regularly review and update our security practices.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take steps to protect your personal information online.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features and functionality of the Website.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of your personal data, subject to legal obligations.

• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.

• Data Portability: Request a transfer of your data to another service provider where applicable.

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for tax, accounting, or legal compliance).

8. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. International Data Transfers

As a global business, your information may be transferred to and processed in countries outside your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

Ceraveoutlet
Email: [email protected]

We are here to help and will respond to your inquiry as soon as possible.